Q. What training is required for US and Canada locations warranty claimfiling certification and how do I sign up for it?
A. Our 2025 Dealer Warranty Training Courses (Program ID 2005-06Q) are available for registration and will be offered in three formats: 2-day Instructor Led In-Person Course, 3-day Instructor Led Virtual Course (7 ½ hours per day) and 5-day Instructor Led Virtual Course (4 ½ hours per day). All formats of this course cost $800 USD and $1,050 CAD. Program ID 2005-06Q is required for Repair and Full-Service dealers to maintain their Cummins Certification. To check your location’s Warranty Training Status, refer to CST (Cummins Service Training), WWSPS (Worldwide Service Provider System) or reach out to your local Cummins Representative.
The 2-day Instructor Led In-Person Courses are offered on a limited basis.
The 3-day and 5-day Instructor Led Virtual Courses are open to ALL North American dealers based on Time Zones, not dependent on where the dealer resides. Canadian dealers can enroll in United States courses that suit their Time Zone and United States Dealers can enroll in Canadian courses if it suits their Time Zone. Since these courses are offered virtually, there is no restriction even though the courses are registered in different Zones.
Course Registration
You can register for all these courses on CST (Cummins Service Training) or by using URL https://cst.cummins.com/ServiceTraining/public/global_map.php
• Dealer Warranty Training – Must be filtered by “US and Canada” and searching “warranty”