Q. How do I update the designated point of contact for my service provider's location?

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• Q. Is this repair covered?

  A: Every service provider is required to have a designated Warranty Decision Maker. Please refer to that person or use RapidServe Web and the Warranty Administration Manual to determine available coverage.

• Q. Who should I contact to purchase extended warranty coverage?

  A. To purchase extended warranty coverage for United States Service Providers, email cssna.extended.warranty@cummins.com To purchase extended warranty coverage for Canadian Service Providers, email extendedcoverageregistration@cummins.com

• Q. How can I request a copy of my service request?

  You may request a copy of your service request by calling 1800CUMMINS.

• Q. What is the best way to request a date in service change or submit an engine trade out form?

  A. Please email all pertinent information per Warranty Administration Manual Section 503-003 to warranty@cummins.com Please note emails are routed based on the information provided in the subject line. - For Date in Service Issues, please include DIS ...

• Q. How do I file a claim for a Cummins genuine part I purchased from another Cummins authorized service provider due to the part not being available through my standard supply chain?

  A. Please review Memo 2112 which provides instructions on how to claim for parts acquired outside of standard parts procurement processes. Be sure to follow all instructions within the document if M2112 applies. Below is the link to the memo: ...