Q. How can I check to see if an engine has extended warranty coverage?

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• Q. Who should I contact to purchase extended warranty coverage?

  A. To purchase extended warranty coverage for United States Service Providers, email cssna.extended.warranty@cummins.com To purchase extended warranty coverage for Canadian Service Providers, email extendedcoverageregistration@cummins.com

• Q. How can I check the coverage on this part?

  A. Please use the engine coverage tab within RapidServe Web and the Warranty Administration Manual to determine available coverage.

• Q. Am I able to make a parts warranty claim for a Cummins part on a Non-Cummins engine?

  A. Except for Starters and Alternators, Parts warranty is only extended to parts installed on or with a Cummins Engine. See the excerpt from the Warranty Administration Manual (WAM):

• Q. Why email warranty@cummins.com and what should I include?

  All Cummins warranty related questions should be directed to warranty@cummins.com. In order to cut down on response times please include in your email subject line EBU/PGBU, distributor code, Cummins Claim number and basic description of your ...

• Q. My part should be covered but it says no coverage found.

  A. Check the New Claim Details tab in the Rapidserve Web claim and make sure the information is correct. Common fields that are completed incorrectly should be checked for instance: - Warranty Start Date - Failure Date - Application - New Parts/Recon ...