Q. My part should be covered but it says no coverage found.

Q. My part should be covered but it says no coverage found.

A. Check the New Claim Details tab in the Rapidserve Web claim and make sure the information is correct. Common fields that are completed incorrectly should be checked for instance:

- Warranty Start Date

- Failure Date

- Application

- New Parts/Recon Parts drop down menu (leave blank if not a parts warranty)

-  Mission Disabling

- License Plate State

- Failure Point

The above reasons are common items Claimfilers may miss which can cause a part to show “no coverage found” if incorrect. These tips do not guarantee the warranty of any failure.

If all the above fields have been verified to be correct and the problem persists, please email warranty@cummins.com for further assistance. Please send screenshots of the error you are receiving and include the control number in the subject.


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